30-Day Workmanship Warranty Request

Print Pals 3D: Use this form to request review under our published 30-Day Fit & Workmanship Guarantee for eligible Enhancement Covers, including covers supplied in complete kits. Contact us within 30 calendar days from the date tracking confirms delivery. Provide your order details, describe the issue, and upload clear defect photos plus photos showing your mask and mouthpiece. Additional installed/removed cover photos or video are optional. Submission does not approve a claim; the published policy governs eligibility and any resolution.

Name *

Email *

Order Number *

Describe the issue *

Tell us what happened, when you first noticed it, and how it affects use. Include the mask make/model, original or replacement mouthpiece, any modifications, and relevant installation/removal details. Please avoid sharing payment details or other sensitive information.

Defect photos, mask and mouthpiece *

Upload clear photos showing the defect, your mask and mouthpiece. Include an overall view and close-ups.

JPG, JPEG or PNG. Maximum 20 MB per file.

Additional installed/removed cover photos or video (optional)

Optional: add views of the cover installed and removed to help explain fit or installation concerns.

JPG, JPEG, PNG, MP4 or MOV. Maximum 20 MB per file.

Issue type *

I confirm the information provided is accurate to the best of my knowledge. I understand this is a request for review, not approval of coverage or a replacement, and that the published Return & Refund Policy, including the 30-Day Fit & Workmanship Guarantee, governs this request.

Review the 30-Day Fit & Workmanship Guarantee in our Return & Refund Policy: https://checkout.shopify.com/90073268258/policies/47005073442.html?locale=en-US

Warranty request received

Thank you for submitting your warranty request to Print Pals 3D. We have received your information for review. Submission does not confirm coverage or approval of a replacement. We will contact you at the email address provided with any questions and the outcome of our review. Please retain the product and packaging while your request is reviewed.

Warranty request received